WAJEST GLOBAL LIMITED (WAJAFRO)
Standard Delivery
Orders typically arrive within 2–5 working days, excluding weekends and public holidays. Delivery times are estimates and may vary depending on the courier and destination.
Next Business Day Delivery
Next Business Day Delivery is available from £11.99, with the final charge calculated according to the total weight of your order.
Please note that orders placed after 11:00 am on Thursday will be delivered the following Monday, subject to courier availability and any applicable public holidays.
Delivery Charges
Standard delivery charges start at £10.99 for orders weighing between 0 kg and 20 kg. Delivery costs may increase depending on the total weight of your order.
The total shipping weight, including both products and packaging, will be calculated at checkout. The applicable delivery charge will be displayed before you complete your purchase.
Order Changes and Cancellations
Once an order has been dispatched, it may no longer be possible to cancel or amend it.
If you wish to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to assist you, subject to the order’s processing and dispatch status and your statutory cancellation rights.
Missed Deliveries
If no one is available to receive your delivery, the courier may leave the parcel in a designated safe place where appropriate and in accordance with the courier’s procedures and applicable requirements.
Please ensure that your delivery address and contact details are accurate and that any delivery instructions are clear.
Delivery Rescheduling and Refusals
If you reschedule, reroute, cancel, reject or refuse a delivery without notifying us in advance, this may cause delays or additional delivery arrangements.
WAJEST GLOBAL LIMITED (WAJAFRO) cannot be held responsible for delays caused by customer-requested delivery changes or refusals to the extent permitted by applicable law. Please contact us promptly if you need to make any changes to your delivery arrangements.
Tracking and Delivery Updates
Once your order has been dispatched, we will send you an email containing your tracking details and, where provided by the carrier, an estimated delivery date or time.
You can use these details to monitor your shipment and check for updates from the delivery provider.
UK Delivery Coverage
We offer delivery throughout the United Kingdom, including Northern Ireland, subject to courier coverage and any applicable delivery restrictions.
Contact Us
If you have any questions about delivery charges, delivery times or the status of your order, please contact our customer service team.
Customer service: our contact page or WhatsApp +44 7362 395902
We appreciate your business and thank you for choosing WAJAFRO.