This policy explains how WAJAFRO (wajfro.com) collects and uses your personal data when you use our website, place an order or contact us.
Information we collect
- Orders: your name, billing and delivery address, email address, phone number and order details.
- Enquiries: the details you enter in our contact or wholesale enquiry forms.
- Account: if you create an account, your login details and order history.
- Website usage: cookies and similar technologies, as described below.
How we use your information
- To process, deliver and support your orders.
- To reply to your enquiries, including wholesale requests.
- To keep records required for accounting and legal purposes.
- To improve our website and, where you have agreed, for marketing.
Payments
Card payments are processed securely by our payment provider. We do not store your full card details.
Cookies
We use essential cookies to run the shop (for example, your basket). With your permission, we may also use analytics and marketing cookies. You can choose which cookies to accept using the cookie banner and change your choice at any time.
Sharing your information
We share your information only with service providers who help us run our business, such as payment, delivery, email and website hosting providers, and only as needed to provide our services. We do not sell your personal data.
How long we keep it
We keep order information for as long as required for accounting and legal purposes, and other information only for as long as it is needed.
Your rights
Under UK data protection law you have the right to access, correct or delete your personal data, and to object to or restrict how we use it. To make a request, please get in touch through our contact page, or on WhatsApp at +44 7362 395902. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).